Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties and Responsibilities:

1. Animal Care and Welfare
a. Together with the Section’s Animal Care Supervisor(s), organises and coordinates the daily workload and ensures all animals are cared for to the highest possible standards of captive animal care and welfare.
b. Together with the Section’s Animal Care Supervisor(s), oversees / coordinates / manages animal introductions, internal translocations and preparation for animal external translocations.
c. Oversees / coordinates / manages reproduction, neonate care and breeding programs within the section.
d. Works closely with internal and external stakeholders in providing high standard care for the animals in the section and represents the section in the meetings when needed.
e. Participates in collection plan discussion and implementation, as well as animal transactions.
f. Participates and assists in the implementation of a behavioural management programme.
g. Ensuring compliance to diet change.

2. Daily Operations and Staff Management Daily Operations
a. Assists Assistant Curator / Curator in ensuring smooth running of the section and all its activities such as exhibit readiness, guest interaction programmes, daily manpower deployment, morning briefing etc.
b. Assists the Assistant Curator / Curator in supervising projects being undertaken within the section (e.g. new exhibits, upgrading of existing areas).
c. Monitors and ensures compliance with all MWG policies, processes and practices within the section’s daily operations.
d. Responsible for inspection of safety equipment.
e. Ensures that the section’s records are kept up -to-date, and that the daily occurrences are circulated in a timely manner.
f. ACDO, ADO, CERT, Shooter’s duties as applicable.
g. Responsible for rostering and roster implementation .
h. Responsible for AAS Attendance Approvals.
i. Usage and submission of necessary documents in SAP, Sesami (as applicable).

Staff Management:
a. Conflict Management
i. Promote a positive and respectful work environment by identifying potential conflicts early and addressing issues promptly.
ii. Facilitate discussions between team members to resolve interpersonal or work-related conflicts in a fair and timely manner.

b. Tracking of staff performance
i. Monitor staff performance through regular feedback, and assessment of work quality.
ii. Conduct routine check -ins to track progress, identify challenges, and provide coaching where needed.
iii. Setting expectations in terms of safe practices and husbandry standards for staff under his/her charge.

3. Staff Development
a. Contribute to keeper staff training and development such as, i. ZDP Framework. ii. Animal Management Course etc.
b. Ensuring all staff under their charge completes the courses assigned, and fulfils the learning hours/activities in accordance with the financial year.

4. Animal Care Research
a. Leads / oversees animal care research projects that contribute to the improvement of the animal care practices in MWG or to the conservation of specific species (e.g. internal breeding programs).

Job Requirements: 

• Bachelor’s degree in Zoology, Animal Sciences or related and relevant fields is highly desirable but not essential.

• Minimum 10 years of experience in caring for wild animals in a zoological setting.

• Experience in people management – leading, managing , coaching, developing and motivating staff under his/her charge.

• Must have a demonstrated interest and expertise in the biology and captive

• management of a diverse selection of species.

• Possess good staff management skills and have a proven ability to motivate staff and manage teams.

• Meticulous, resourceful, possessing good interpersonal skills and maintaining a

• professional appearance and attitude.

• Knowledge of current issues relating to the conservation of wildlife and the role of zoos.

• Strong written and verbal communication skills .

• Able to multi-task and perform under pressure.